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Continue reading →: Microsoft Outlook Templates
Many of us send the same emails frequently. As a Director of IT, there are a few, such as sending new hire information to supervisors, terminated employee information, or suspicious account activity, I send frequently. I’m sure you can think of similar emails in your own environment. That’s where Microsoft…
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Continue reading →: How to force a computer to shutdown
I hear these statements often, “My computer won’t boot up.” or “My computer has a black screen.” or “My computer won’t turn off.” It seems to happen more with laptops than desktops. In most cases and for whatever reason, the computer is locked up with a black screen and no…
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Continue reading →: Connecting and disconnecting a Windows 11 computer with Azure AD
Here is a summary of what to expect when choosing these three options (Registered, Azure AD joined, and Hybrid Azure AD joined) when connecting a Windows-based computer to Azure AD. Connecting In Windows 11, go to Settings -> Accounts -> Access work or school -> Connect NOTE: If the computer…
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Continue reading →: Y2K…25 years ago
25 years ago, some people were convinced the world would end, but I was confident nothing severe would happen that night. December 31st, 1999, I was an IT manager for a publishing company. For those of you who don’t know the significance of Y2K, here’s a summary. In the early…
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Continue reading →: Sometimes, people make mistakes
Tech-savvy staff (I’ll call them TSS) can be great for helping with your small, low-budget technology environment, but sometimes intentions are good, and results are bad. The problem: A user had one ethernet wall outlet in their office and needed to plug in more than one ethernet device. The TSS…
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Continue reading →: Anatomy of a network connection problem
There have been several times in my career that I have come across faulty network interface ports or bad ethernet cables/connections and they can be difficult to diagnose. Symptoms usually appear when network devices go offline, come back online, go offline, etc. Here are a few steps and inexpensive tools…
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Continue reading →: Microsoft 365 Account Compromised?
Are your users having any of these symptoms? Primary Causes Microsoft 365 Admin Response Verify Contact user (not by email) to discuss possibilities of how it happened Log into Microsoft 365 Identity Admin portal (entra.microsoft.com): Log into Microsoft 365 Exchange Admin portal (admin.exchange.microsoft.com): Mitigate Block sign-in for that user orLog…
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Continue reading →: 5 Steps to Get Started with PowerShell and Microsoft Graph
Disclaimer: This article is for less technical people who just want to do a few easy queries of Microsoft 365. It is not for people who enjoy programming and want to know all there is about PowerShell and Microsoft Graph. Microsoft has been pushing Microsoft Graph for data connectivity, so…
