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Continue reading →: Technology at the Speed of Chaos
The other day, I heard someone say the phrase “technology at the speed of chaos” when talking about Artificial Intelligence (AI). I thought, that’s such an appropriate description of the current state of AI. The current chaos is being fueled by the Fear of Missing Out (FOMO), how much marketing…
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Continue reading →: Are you looking for a job?
No, I’m not hiring, but I have a suggestion if you are looking. Many years ago, I found myself laid off in the downturn of post-Y2K and the dot-com bust. It was difficult for many in the IT field to find new employment if they were in this situation. I…
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Continue reading →: Your Microsoft 365 Business Premium grant is being discontinued – what are your options?
Recently, Microsoft announced the discontinuation of one of their non-profit donation programs – 10 free Microsoft 365 Business Premium licenses. Every non-profit should have been taking advantage of this. The monthly discounted cost of Business Premium is $5.50 per user, so the total amount of savings was $66/user/yr or $660/yr…
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Continue reading →: Microsoft Outlook Templates
Many of us send the same emails frequently. As a Director of IT, there are a few, such as sending new hire information to supervisors, terminated employee information, or suspicious account activity, I send frequently. I’m sure you can think of similar emails in your own environment. That’s where Microsoft…
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Continue reading →: How to force a computer to shutdown
I hear these statements often, “My computer won’t boot up.” or “My computer has a black screen.” or “My computer won’t turn off.” It seems to happen more with laptops than desktops. In most cases and for whatever reason, the computer is locked up with a black screen and no…
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Continue reading →: Connecting and disconnecting a Windows 11 computer with Azure AD
Here is a summary of what to expect when choosing these three options (Registered, Azure AD joined, and Hybrid Azure AD joined) when connecting a Windows-based computer to Azure AD. Connecting In Windows 11, go to Settings -> Accounts -> Access work or school -> Connect NOTE: If the computer…
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Continue reading →: Y2K…25 years ago
25 years ago, some people were convinced the world would end, but I was confident nothing severe would happen that night. December 31st, 1999, I was an IT manager for a publishing company. For those of you who don’t know the significance of Y2K, here’s a summary. In the early…
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Continue reading →: Sometimes, people make mistakes
Tech-savvy staff (I’ll call them TSS) can be great for helping with your small, low-budget technology environment, but sometimes intentions are good, and results are bad. The problem: A user had one ethernet wall outlet in their office and needed to plug in more than one ethernet device. The TSS…
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Continue reading →: Anatomy of a network connection problem
There have been several times in my career that I have come across faulty network interface ports or bad ethernet cables/connections and they can be difficult to diagnose. Symptoms usually appear when network devices go offline, come back online, go offline, etc. Here are a few steps and inexpensive tools…
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Continue reading →: Microsoft 365 Account Compromised?
Are your users having any of these symptoms? Account is sending spam emails and the “From” address is legit (not spoofed) User is no longer receiving any new email. Even if they are using Outlook and the program says it’s “Connected” User notices Outlook or OWA (Outlook Web Access) Inbox…
Hello,
Welcome to my blog where we explore the management of information technology from the perspective of small businesses.
